Confidentiality Policy

1. Our Commitment to Confidentiality

MakeMyPatent is committed to maintaining strict confidentiality for all invention disclosures, patent documents, technical drawings, research data, prototypes, business information, brand assets and intellectual property materials shared by clients. We use such information only for the purpose of delivering requested IP services.

2. Information Covered Under Confidentiality

Confidential information includes any non-public information shared with MakeMyPatent verbally, electronically, physically or through online forms, email, consultation calls or uploaded documents.

• Invention concepts, product ideas and technical disclosures
• Patent specifications, claims, drawings, diagrams and prototypes
• Research data, experimental results and technical reports
• Business plans, market strategies and commercial information
• Trademark, copyright and brand-related documents
• Client identity, applicant details and ownership information
• Legal, financial, contractual and filing-related documents

3. How We Use Confidential Information

We access and use confidential information only to provide the services requested by the client. This may include patentability assessment, prior art search, patent drafting, filing preparation, examination response, hearing support, trademark filing, copyright support or other IP-related professional services.

4. Limited Access Policy

Access to confidential client information is restricted to authorised professionals, consultants, patent agents, attorneys, technical experts or internal team members who require such access for service delivery. We follow a need-to-know approach to reduce unnecessary exposure of sensitive information.

5. Non-Disclosure and Professional Safeguards

MakeMyPatent may support confidentiality through internal confidentiality practices, service engagement terms, professional obligations and, where applicable, formal non-disclosure agreements. Clients may request an NDA before sharing detailed invention information.

However, confidentiality obligations may not apply to information that is already publicly available, independently developed, lawfully received from another source or required to be disclosed by law.

6. Sharing with Patent Offices and Authorities

Certain confidential information may need to be disclosed to patent offices, trademark registries, copyright offices, government portals or authorised legal bodies for official filing, examination, prosecution or compliance purposes. Such disclosures are made only as required for the selected service.

7. Third-Party Professionals and Service Providers

In some cases, MakeMyPatent may work with external patent agents, attorneys, technical experts, illustrators, translators, payment processors or technology providers. Information shared with such parties is limited to what is necessary for the service and is handled with reasonable confidentiality safeguards.

8. Digital Security Measures

We take reasonable administrative, technical and organisational measures to protect confidential information from unauthorised access, loss, misuse, alteration or disclosure. These may include restricted access, secure storage practices, controlled document handling and careful communication protocols.

While we take confidentiality seriously, no electronic transmission or storage system can be guaranteed to be completely secure. Clients are advised to avoid sharing sensitive information through unsecured public channels.

9. Client Responsibilities

Clients are also responsible for protecting their confidential information before and during the service process.

• Avoid public disclosure of inventions before patent filing.
• Share sensitive documents only through trusted communication channels.
• Inform us if specific documents require extra confidentiality handling.
• Ensure all co-inventors and stakeholders are aligned before disclosure.
• Review drafts and filings carefully before approval.

10. Public Disclosure and Patent Rights

Public disclosure of an invention before filing may affect patentability in many jurisdictions. This includes publishing research papers, posting online, sharing videos, presenting at events, selling the product or disclosing the invention without confidentiality protection.

We recommend consulting MakeMyPatent before any public disclosure so appropriate filing or confidentiality steps can be taken.

11. Retention of Confidential Information

We may retain confidential documents and service-related records for as long as necessary to complete the requested service, comply with legal obligations, maintain professional records, support future filings or resolve queries. Retention periods may vary depending on service type and legal requirements.

12. Return or Deletion Requests

Clients may request return, deletion or restriction of certain confidential information, subject to legal, professional, regulatory, archival or service-related obligations. We will review such requests reasonably and respond based on applicable requirements.

13. Exceptions to Confidentiality

Confidentiality obligations may not apply where information:

• Is already publicly available without breach by MakeMyPatent
• Was known to us before disclosure by the client
• Is independently developed without using client information
• Is lawfully received from a third party without confidentiality restrictions
• Must be disclosed due to law, court order or regulatory requirement

14. Updates to This Policy

MakeMyPatent may update this Confidentiality Policy from time to time to reflect legal, operational, security or service-related changes. The latest version will be published on this page with the updated date.

15. Contact Us

If you have questions about confidentiality, NDA protection, secure document sharing or invention disclosure practices, you may contact MakeMyPatent through the official contact form, email address or phone number listed on our website.